Last updated: April 2026 — James Whitfield, R Oxfords The Pet Shop

Privacy Policy

Introduction

At R Oxfords The Pet Shop (roxfordsthepetshop.co.uk), we are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, and safeguard the personal information you provide to us when using our website.

Data Collection and Use

We may collect and process the following types of personal data from you:

• Contact information, such as your name, email address, and phone number, when you subscribe to our newsletter or contact us directly.
• Usage data, including your IP address, browser type, and pages visited on our website, which is collected automatically through cookies and similar technologies.
• Any other information you choose to provide to us, such as your preferences or feedback.

We use this information to provide you with the best possible user experience, to improve our website and services, and to comply with legal and regulatory requirements.

Cookies and Third-Party Links

Our website uses cookies, which are small text files stored on your device, to enhance your browsing experience and collect usage data. You can manage your cookie preferences in your browser settings. Please note that disabling cookies may affect the functionality of our website.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Analytics and Third-Party Services

We use third-party analytics services, such as Google Analytics, to help us understand how users interact with our website and improve our services. These services may collect information about your online activities over time and across different websites. We do not have direct control over the information collected by these third-party services.

User Rights

Under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), you have the following rights:

• Access: You have the right to request a copy of the personal data we hold about you.
• Rectification: You can request that we correct any inaccurate or incomplete personal data we hold about you.
• Erasure: You can request that we delete your personal data, subject to certain exceptions.
• Restriction: You can request that we restrict the processing of your personal data in certain circumstances.
• Portability: You can request that we provide you with a copy of your personal data in a structured, commonly used, and machine-readable format.
• Objection: You can object to the processing of your personal data for certain purposes.

If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Data Security and Retention

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When we no longer need to use your personal data, we will securely delete or anonymize it.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact the website owner, James Whitfield, at:

R Oxfords The Pet Shop
roxfordsthepetshop.co.uk
Email: james@roxfordsthepetshop.co.uk

We will respond to your request as soon as possible, and in any event within the time frame required by applicable data protection laws.